SourceGear Customer Newsletter - Issue 1

I love to see a really good TV commercial. My current favorite is from Verizon. The scene is three teenage girls. One of them is angry because the other two got cell phones while she got a pony. I find myself laughing out loud at this commercial every time I see it.

But I can't help thinking that whoever gave the pony to this girl would probably like to know that she doesn't like it.

Here at SourceGear we decided some time ago that we wanted to do a better job communicating with you our customers. Our company has roughly tripled in size over the last three years. Many of our new customers have been telling us they want better ways of getting more information from us. So we started planning some changes. This newsletter is just one of the new things we're doing. I hope you like it.

But if you don't, that's okay too. Unlike the girl with the pony, you can just unsubscribe.

But we'd still like to hear from you. Tell us what you need from SourceGear. We want to be giving you what you want.

Seasons greetings, and thanks for reading the first issue of our newsletter!

Contents Welcome Eric.NewsletterColumn() Vault 4.1 beta Fortress Features Tutorial Customer Testimonial Announcing the Customer Service Portal Poll Events Eric.NewsletterColumn() Eric Sink, Company Founder I love to see a really good TV commercial. My current favorite is from Verizon. The scene is three teenage girls. One of them is angry because the other two got cell phones while she got a pony. I find myself laughing out loud at this commercial every time I see it. But I can't help thinking that whoever gave the pony to this girl would probably like to know that she doesn't like it. Here at SourceGear we decided some time ago that we wanted to do a better job communicating with you our customers. Our company has roughly tripled in size over the last three years. Many of our new customers have been telling us they want better ways of getting more information from us. So we started planning some changes. This newsletter is just one of the new things we're doing. I hope you like it. But if you don't, that's okay too. Unlike the girl with the pony, you can just unsubscribe. But we'd still like to hear from you. Tell us what you need from SourceGear. We want to be giving you what you want. Seasons greetings, and thanks for reading the first issue of our newsletter! Poll What type of software does your team build? Standalone Apps Private Web Development Public Web Development Other Results will be posted in the next newsletter. Upcoming Shows SD West Santa Clara, CA March 5-7, 2008 Tech•Ed Orlando, FL June 3-6, 2008 Sponsored Events Tucson .NET User Group Tucson, AZ Dec 19, 2007 How do I get sponsored too?		Welcome/Intro Paul Roub, Product Manager
	Welcome to the SourceGear Customer Newsletter -- a quarterly(-ish) mailing intended to keep you in the loop with what's new, interesting, and upcoming in and around SourceGear. In this issue, we're looking at some highlights of the Vault 4.1 / Fortress 1.1 beta, and at our new Customer Service Portal. Over time, I'd like the newsletter to address your questions and opinions. Want to better understand a Vault or Fortress feature? Have an idea for a Poll? Want to tell us about your experiences with Vault, Fortress, or SourceOffSite? Send me an email at paul.roub@sourcegear.com
		4.1 beta Announcement Jeremy Sheeley, Development Manager
	SourceGear has announced a public beta program for Vault 4.1 and Fortress 1.1. The 4.1 and 1.1 releases will be a free upgrade from 4.0 and 1.0. Some highlights of the Fortress beta are: Tag Clouds A redesigned Query Page and support for Saved Queries in the Web Client. Pasting and editing images directly into work items. Vault's new features center on the Visual Studio client. Support for Visual Studio 2008. New options to get latest on opening and checking in on closing. Read the details at the SourceGear Development Blog
		Fortress Features Tutorial with Shannon Melfi, Developer
	We spoke to Shannon Melfi, a developer on our team, about Fortress and Vault in Eclipse -- and in particular, about some cool new features which are seeing the light of day in Eclipse before moving on to other environments. Read the rest of the story
		Announcing the Customer Service Portal John O'Neill, VP of Sales
	Ever wanted the ability to review your entire SourceGear purchase history at a glance? Or a quick way to find out when your Vault maintenance plan expires, or what it would cost to upgrade your licenses to the latest versions? We know you do. Here in the SourceGear Sales Department, we get calls with those questions every day. We wondered if there was some way to make these things easier for our customers (thus clearing some time for a few more sessions of Guitar Hero in the break room), and brought it up at a Staff meeting a few weeks ago. Then a strange thing happened. Eric Sink, our company founder, went into some kind of Zen trance. He got up abruptly and left the meeting, went back to his office, and closed the door. A few weeks later he emerged, announcing the creation of the SourceGear Customer Service Portal (or CSP, for short). Read on for the rest of the story
		Customer Testimonial Jonathan Freidin, Carbonite, Inc.
	"We upgraded from SourceOffSite/VSS to Vault about six months ago. The VSS import tool worked flawlessly and ran in less than 24 hours including all our build labels. "There are some appealing aspects of the Vault server: The repository is in a SQL database, which makes it easy to back up, manage and copy for evaluation or testing. It also means no more repository maintenance. "The Merge Branches Wizard in Vault is a giant step forward in making the process of merging changes across branches, painless, transparent, and most importantly -- fast. "SourceGear support has been very responsive on the occasions where we've had problems or questions. We've purchased several additional Vault licenses since the original upgrade." Jonathan Freidin, Sr. Software Engineer Carbonite, Inc.
	SourceGear Newsletter Issue #01 SourceGear, 115 North Neil Street, Champaign, IL 61820 217.356.0105 Copyright © 2007 SourceGear, LLC. All rights reserved.

Welcome/Intro

4.1 beta Announcement

Fortress Features Tutorial

Announcing the Customer Service Portal

Customer Testimonial